Introduction

These terms and conditions outline the rules and regulations for the use of Treekana Ltd.'s website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms and conditions.

Website Design Policy

1.1 Non-Refundable Costs: The cost associated with website design services provided by Treekana Ltd. is non-refundable once the project has been delivered.

1.2 Customer Satisfaction: We are fully committed to ensuring customer satisfaction with our website design services. Any concerns or issues should be promptly communicated to Treekana Ltd., and we will make reasonable efforts to address and resolve them to the customer's satisfaction.

1.3 Refunds: Refunds will only be considered under exceptional circumstances and are subject to the discretion of Treekana Ltd. Requests for refunds must be made in writing and will be evaluated on a case-by-case basis.

Cancellation Policy

2.1 Free Cancellation: The cancellation of any services provided by Treekana Ltd. is free of charge and can be requested by the customer at any time.

2.2 Cancellation Request: To initiate the cancellation of services, the customer must submit a written request to Treekana Ltd. via email or through our official communication channels.

2.3 Processing Cancellations: Upon receiving a cancellation request, Treekana Ltd. will make reasonable efforts to process the cancellation promptly.

2.4 Non-Refundable Fees: Any fees or charges associated with services rendered up to the point of cancellation remain the responsibility of the customer and are non-refundable.

2.5 Subscription or Ongoing Services: If the cancellation request is related to a subscription or ongoing service, Treekana Ltd. will cease further billing and service delivery as of the effective cancellation date.

General Terms

Intellectual Property

3.1 Ownership: All content, designs, graphics, and other materials created by Treekana Ltd. remain the intellectual property of Treekana Ltd. unless otherwise agreed upon in writing.

3.2 Usage Rights: Customers are granted a non-exclusive, non-transferable license to use the designs and materials created by Treekana Ltd. for their intended purpose.

Limitation of Liability

4.1 Service Availability: Treekana Ltd. strives to provide uninterrupted access to our services. However, we are not liable for any interruptions or delays caused by factors beyond our control.

4.2 No Warranties: Treekana Ltd. provides services "as is" without any warranties or guarantees. We are not responsible for any loss or damage arising from the use of our services.

Governing Law

5.1 Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Treekana Ltd. operates.

5.2 Dispute Resolution: Any disputes arising out of or in connection with these terms and conditions shall be resolved through negotiation, and if necessary, through binding arbitration in accordance with the rules of the applicable arbitration authority.

Amendments

6.1 Changes to Terms: Treekana Ltd. reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the amended terms.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

Treekana Ltd.

info@treekana.ca

+1(613) 900 1400